Customer Help Center

New Customer Implementation

• ★ FeePay Marketing and Communications Toolkit for Districts
• Customize the FeePay Landing Page
• FeePay Staff Communications
• FeePay Family Communications
• Customizing the Community Ed Welcome Page
• FeePay Logos

Community Ed Help

• Printing Your Child Care Tax Statements
• Demonstration of the iPad Sign In/Out App
• Entering Authorized Pick-ups for your Child/Children
• Adding or Updating Saved Payment Information
• Enrichment Instructors : How to View Enrollment Numbers
• Working with Your School Age Care or Preschool Account

Meals Help

• Meal Accounts - Balance Transfers or Requests for Refunds
• Can I have meal account funds transferred or refunded?
• Managing Low Balance Alerts and AutoPay
• How will I know when my child’s meal account needs more money?
• Adding Funds to Meal Accounts
• Meal Purchase History

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Activities Help

• Activities - Refunds or Transfers
• How do I register for an activity?
• Where do I obtain my child's Student ID?
• How is my free/reduced information used in FeePay?

General Questions

• What does Switch Districts mean?
• Why can't I modify information on my Account Profile?
• Setting up a FeePay Account
• Does FeePay require browser "cookies" to be enabled?
• Why am I being re-prompted for my login and password?
• Managing Relationships

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