Working with Holds

When a Hold is active for a student, they may not be enrolled or registered in an Activity that considers Holds (the default when creating a new Activity). 

Holds may be created automatically when a Violation or a Fee is added to a student profile (click here for directions on adding a Violation  -or- click here for directions on adding a Fee).

Holds may also be created individually without adding a Violation.  Examples of ways Districts use holds include lost or misplaced textbooks, uniforms and equipment, unpaid fees and violation warnings.

Adding a Hold Manually (without adding a Violation or FeePay Fee)

  1. Select Users.
  2. Search for a student name, student ID or parent name.
  3. Select the drop-down arrow next to the desired student name.
  4. Select the Holds tab.
  5. Enter the Reason for Hold and Expiration Date (optional).
  6. Select ADD.  The Hold should appear highlighted in red at the top of the list of any previous Holds.
  7. Select Save Holds.

Clear or Delete a Hold for a Student

When creating a Hold, it may be cleared automatically based on the expiration date.  An administrative user may also manually clear or delete a Hold.

  1. Select Users.
  2. Search for a student name, student ID or parent name.
  3. Select the drop-down arrow next to the desired student name.
  4. Select the Holds tab.
  5. Select the drop-down next to the Hold to clear or delete and make the appropriate selection.
  6. Select Save Holds.
Was this article helpful?
0 out of 0 found this helpful

Have more questions? Submit a request
Powered by Zendesk