ACH Return Email Notifications

There may be times when a district receives an email notification of an ACH Return when a person has paid with the electronic checking or savings account payment method. ACH payments can be rejected for a variety of reasons including clerical errors or insufficient funds. If an ACH payment is returned by the bank, FeePay will notify the parent directly via email (if an email is on file for that parent) and FeePay will also send a designated district contact an email alerting them to the ACH return. As part of the summary email that is sent to the school district contact, it is noted if FeePay was unable to send an email to the user because there was not a valid email address on record.

Email notifications come from

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